How it works
Thank you for your interest in Urban Harvest Organic Delivery! We've tried to anticipate and answer some of your questions below. Click on a question below and the answer will appear! If you do have other questions, please CONTACT US for more info!
What can I expect in the Harvest Box each week?
Our Harvest Box changes weekly and seasonally, but you will always receive a balance of fruits and vegetables, including a mix of roots, greens, and other veggies. Produce is purchased as close to home as possible. In order to provide year-round quality and service, we will also purchase from suppliers distributing certified organic imported produce. Freshness and quality are guaranteed - if you ever receive items which are not to your satisfaction, we encourage you to contact us for a replacement item or credit!
We encourage you to customize your order as much as you like to ensure that you receive exactly what you need (and none of what you don't need) in each order! That said, we also love to support you in choosing local items as much as possible, and when this means trying items that are new to you or not your usual favourites, our recipes and preparation suggestions can help to get you started!
How do I customize my box?
Each Thursday afternoon, we update our website with the upcoming week's produce selections. We plan a standard Regular Harvest Box and Family Harvest Box selection, and you can then customize this selection by deleting, substituting, and adding items to your order.
Saturday is our preferred cut-off day for orders. However, later orders can also be received until noon on Monday for Tues/Wed customers, and until noon on Tuesday for Thursday customers.
How much will it cost?
Our Regular Harvest Box, at $40, is designed to feed 1-3 people for one week. The Family Harvest
Box, at $60, will feed 3-5 people, or more, depending on appetites! If your household is small or veggie-shy, you may wish to share a
box with a friend or family member, or request bi-weekly or "flex" (per-order) service. There is no separate charge
for delivery.
If you select add-ons, including extra produce, to your order, this will be reflected in the total shown on your
web order; extra stars will be billed at $1.85/star, and add-items will be priced as listed.
How will the delivery schedule fit into my lifestyle?
We offer three different types of delivery schedules:
Weekly: You receive a delivery every week UNLESS you contact us to cancel for the week. (even if you forget to send in an Internet order). To cancel an order, simply log in and use the "Cancel Order" button.
Biweekly: You receive a delivery every second week (even if you forget to send in an Internet order), UNLESS you contact us to cancel for the week or to add an extra order, in which case we reschedule your next delivery for 2 weeks from the latest delivery.
Flex: You set your own schedule by sending an Internet order for the weeks when you choose to receive a delivery. This option works well for people with sporadic schedules, as you do not need to worry about remembering to cancel for weeks when you do not wish to receive a box.
Deliveries are made between 9am and 9pm on Tuesdays, Wednesdays, and Thursdays, depending on where you are located.
Click here for delivery route days and locations.
You DO NOT need to be home to receive your delivery, as your produce arrives in a sealed Rubbermaid bin to help protect it from the elements. Simply leave last week's bin out in the morning with this week's payment (in a pre-specified location) ... and enjoy your new Harvest Box!
What if I'm a kitchen neophyte? Will I be overwhelmed with my weekly bounty of fruits & veggies?!
We hope not ... and it's about time you started eating yer veggies! Scolding aside, we aim to be a source of
information and support for those who are new to cooking, nutrition, and understanding food issues. You'll receive our
monthly digital Harvest Herald newsletter in your inbox each month with recipes, tips, farmer updates, and more!
Please feel free to contact us for extra recipe suggestions, or you can also search the Recipe archive on our website,
in addition to the myriad of cooking websites online! If you find that you are not using all the produce in each
week's box, we encourage you to try bi-weekly or "flex" service before giving up all together...and be sure to
customize your order each time, to ensure you are getting produce you know you will use!
Delivery Areas and Days
Just want to look around without placing an order?
Click here!